1. Overview

TynaTech ("we," "our," or "us") operates the US Citizenship Test App ("the App"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.

By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account or contact support, we may collect your name, email address, and any information you provide in your communications.
• Voice Data: When you use voice features, we temporarily process audio recordings to convert speech to text. This audio data is processed locally on your device whenever possible.
• Support Communications: When you contact support, we collect the information you provide in your messages.

2.2 Information Automatically Collected

• Usage Data: We collect information about how you use the App, including questions answered, test scores, and time spent in the App.
• Device Information: We collect device type, operating system version, app version, and device identifiers for technical support purposes.
• Performance Data: We collect crash reports and performance metrics to improve the App's functionality.

2.3 Information We DO NOT Collect

• We do not collect your actual citizenship application information
• We do not collect personal identification documents
• We do not collect location data beyond what's necessary for app functionality
• We do not collect browsing history or data from other apps

3. How We Use Your Data

3.1 Primary Uses

• App Functionality: To provide the core features of the App, including test questions, progress tracking, and voice recognition.
• Personalization: To customize your experience, track your progress, and identify areas for improvement.
• Performance Improvement: To analyze app usage patterns and improve functionality.

3.2 Secondary Uses

• Customer Support: To respond to your questions and provide technical support.
• Legal Compliance: To comply with applicable laws and regulations.
• Security: To protect against fraud, security breaches, and other harmful activities.

3.3 AI and Machine Learning

We use AI services (including OpenAI's services) to:

• Convert speech to text for voice answer recognition
• Evaluate and provide feedback on your answers
• Improve the accuracy of answer validation

Voice data sent to AI services is processed temporarily and is not stored or used for training purposes.

4. Data Sharing and Disclosure

4.1 Service Providers

We may share your data with trusted service providers who assist us in operating the App:

• Cloud Storage: For backing up your progress and settings
• AI Services: For voice recognition and answer validation (OpenAI)
• Analytics: For understanding app usage and performance
• Payment Processing: For handling in-app purchases (Apple App Store)

4.2 Legal Requirements

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety
• Investigate potential violations of our terms

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 What We DON'T Share

• We do not sell your personal information to third parties
• We do not share your data with advertisers
• We do not use your data for marketing purposes beyond our own App

5. Data Storage and Security

5.1 Data Storage

• Local Storage: Most of your data (progress, settings, question history) is stored locally on your device.
• Cloud Backup: We may backup your progress to iCloud for restoration purposes.
• Data Retention: We retain your data only as long as necessary for the purposes described in this policy.

5.2 Security Measures

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Reviews: We regularly review and update our security practices
• Secure APIs: All third-party integrations use secure, encrypted connections

5.3 Data Breach Response

In the unlikely event of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Take immediate steps to secure the breach
• Provide regular updates on our response

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a readable format

6.2 App Permissions

You can control the following permissions:

• Microphone: Required for voice features; can be disabled in iOS Settings
• Speech Recognition: Required for voice answer recognition; can be disabled in iOS Settings
• Notifications: Optional; can be managed in iOS Settings

6.3 Opting Out

• Voice Features: You can disable voice recognition in the App settings
• Data Collection: You can reset your progress and data in the App settings
• Communications: You can opt out of support communications by contacting us

7. Children's Privacy

Our App is designed for individuals preparing for US citizenship, typically adults. We do not knowingly collect personal information from children under 13 years of age.

If we discover that we have collected personal information from a child under 13, we will delete that information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

If you are using the App outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.

We ensure that international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

9. Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date
• Notify users of significant changes through the App
• Post the updated policy on our website
• For material changes, we may seek your consent

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Information